Galaxy Corp. “A Story of Accessibility and Disability Inclusion”​

Darren Bates
4 min readFeb 9, 2023

Once upon a time, in a land far, far away, there was a successful and thriving company named Galaxy Corp. Galaxy Corp. was known for its diverse workforce, made up of employees from various backgrounds, including race, gender, and age. However, despite its success, Galaxy Corp. realized it was missing out on the unique strengths and skills of a significant portion of the population: disabled people.

Galaxy Corp. knew that creating an inclusive and accessible workplace was crucial for its continued success and prosperity. But, despite being familiar with legal requirements such as the Americans with Disabilities Act (ADA), Galaxy Corp. was uncertain of how to make this a reality. That’s when they hired Tom, the Global Accessibility and Disability Inclusion Strategist, to help them.

Tom set to work immediately, conducting an audit of the company’s physical spaces, policies, and procedures to identify any barriers to accessibility. Unfortunately, they soon discovered that while their offices and meeting rooms were physically accessible, they were not fully accommodating the needs of all employees. Computer systems, for example, were not equipped with assistive technologies such as screen readers, making it difficult for individuals with visual impairments to use them effectively.

Galaxy Corp. took swift action to remove these barriers, following Tom’s recommendations. They invested in assistive technologies and ensured that all physical spaces were designed with accessibility in mind, including adding grab bars in restrooms, creating accessible parking spaces, and widening doorways for wheelchairs. Tom also advised Galaxy Corp. to create a dedicated disability employee resource group (ERG) to review its policies and procedures and identify areas that could be improved to promote accessibility and disability inclusion.

The ERG identified several areas for improvement, one of which was recruitment and retention. While Galaxy Corp. had a diverse workforce, it was not actively recruiting disabled individuals. The ERG recommended that Galaxy Corp. collaborate with disability-led organizations to advertise job opportunities, access disabled talent, gain expertise on accessibility and disability inclusion, and build relationships with the disability community.

Galaxy Corp. embraced the ERG’s recommendations, changing its recruitment and retention practices. They began advertising job opportunities through disability advocacy organizations and offering work adjustments and other accommodations like flexible hours to help disabled individuals perform their jobs effectively. The results were stunning. Not only did Galaxy Corp. diversify its workforce, but it also improved its bottom line. Studies have shown that companies with diverse workforces are more productive, have lower turnover rates, and are more innovative.

However, creating an inclusive and accessible workplace was not just about complying with legal requirements and making physical changes, as Tom pointed out. It was also about changing the company’s culture. Tom helped Galaxy Corp. understand that to truly foster a culture of accessibility and inclusion, it needed to educate its employees and create a welcoming environment where all employees felt valued and respected.

To achieve this, Galaxy Corp. offered training sessions on disability awareness and inclusion to all employees. These sessions covered topics such as the history of the disability rights movement, the unique strengths and skills that disabled individuals bring to the workplace, and how to be an effective ally. The sessions helped to break down barriers and educate employees about the importance of creating an inclusive and accessible workplace.

Galaxy Corp. also created a mentorship program, pairing disabled employees with mentors who could offer support and guidance. The program was a massive success, helping to build strong relationships and foster a sense of community within the workplace.

Despite challenges, Galaxy Corp. continued to evolve and grow, with its commitment to accessibility and inclusion growing stronger with each passing day. Its employees were regularly sought out by other organizations looking to improve their practices in accessibility and disability inclusion.

Despite its progress in promoting accessibility and inclusion, Galaxy Corp. faced a new challenge when Barrier Brutus appeared on the scene. Brutus was a notorious villain who was determined to maintain the status quo of exclusion and barriers for disabled people. He used his powers to create obstacles and impediments to progress, and he spread misinformation and doubt about the benefits of a diverse and inclusive workplace.

Galaxy Corp. and its employees were determined not to let Barrier Brutus succeed. They rallied together, drawing upon their newfound knowledge, skills, and relationships to tackle the challenges posed by Brutus. They used their collective strengths to dismantle each of his barriers, proving that diversity and inclusion were a source of strength and not a weakness.

With the help of Tom and its dedicated disability employee resource group, Galaxy Corp. continued to innovate and create new solutions to overcome the obstacles posed by Barrier Brutus. They worked tirelessly, and their determination paid off.

But then suddenly and without warning, Barrier Brutus appeared before the leadership of Galaxy Corp., declaring that he had come to challenge the company to a duel. The leadership of Galaxy Corp. accepted the challenge, and the battle was set to take place on the grand stage of the annual Diversity and Inclusion Conference.

The stage was set, and the showdown between Barrier Brutus and Galaxy Corp. was about to begin. The tension was palpable, and the outcome was uncertain. But when the time came, Galaxy Corp. rose to the occasion, using its collective strengths, knowledge, and skills to defeat Barrier Brutus once and for all.

With a final roar of triumph, Galaxy Corp. emerged victorious, and Barrier Brutus was banished from the land forever. The company had proven that a commitment to accessibility and inclusion was not just the right thing to do but also the source of its strength and success.

From that day on, Galaxy Corp. continued to thrive, setting an example for other companies to follow and leading the charge towards a future where accessibility and inclusion were the norm, not the exception. And all who saw the company’s shining example were inspired to join in the quest, determined to make the world a better place for all.

The end.

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Darren Bates
Darren Bates

Written by Darren Bates

Internationally recognized as a visionary thought leader in Global Accessibility and Disability Inclusion, Smart City Innovation and Human-Centered Urban Design

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