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The Power of Disability-Inclusive Leadership

How Acknowledging Ableism, Prioritizing Accessibility, and Advocating for Disability Rights Can Empower Employees and Drive Success

Darren Bates
3 min readFeb 24, 2023

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In today’s society, disability-inclusive leadership is more critical than ever. As someone who has personally experienced the challenges faced by disabled individuals in the workplace, I can attest to the transformative power of disability-inclusive leadership.

But what does disability-inclusive leadership mean? Disability-inclusive leadership starts with acknowledging and confronting ableism within the workplace. Ableism is discrimination and prejudice against people with disabilities, and it can manifest in various ways, such as assuming that disabled employees are less capable or not accommodating their needs. Leaders must actively educate themselves and their employees on disability issues and ensure that all workplace policies and practices are inclusive. For instance, Coqual, formally Centre for Talent Innovation, found that disabled employees with “visible” disabilities are 61% more likely than their peers without disabilities to feel isolated at work. Leaders can help create a more inclusive workplace by acknowledging and intentionally addressing these challenges.

Another crucial aspect of disability-inclusive leadership is accessibility. Disability-inclusive leaders create workplace environments that allow disabled employees to perform their job duties and access workplace resources without barriers. This includes physical accessibility, such as providing ramps and accessible restrooms, as well as technological accessibility, such as captioning and assistive technology. Accessibility also means accommodating individual needs, such as providing flexible work arrangements or adjusting job duties. For example, Microsoft has developed an Accessibility Toolkit to help employees understand and utilize accessibility features within Microsoft products, allowing for a more accessible and inclusive workplace.

Disability-inclusive leadership also involves promoting disability representation and visibility within the workplace. Leaders can advance disability representation by actively seeking qualified disabled candidates for leadership roles and promoting disabled employees to leadership positions. They can also create opportunities for disabled employees to share their experiences and perspectives through employee resource groups. For example, Accenture, a global professional services firm, launched the “Persons with Disabilities Champions Network” to help promote disability inclusion in the workplace.

Disability-inclusive leadership means advocating for disability rights and inclusion outside of the workplace. Companies can use their influence and resources to support disability rights organizations and initiatives and promote disability awareness in their communities. By doing so, they can show their commitment to disability inclusion and empower disabled individuals within and outside the workplace. Tommy Hilfiger is one example of a company that strongly advocates for disability rights and representation in the community. The company has sponsored events and initiatives aimed at raising awareness about disability issues and promoting disability inclusion, such as the “Every Body Is Beautiful” campaign. The campaign features models with disabilities and aims to promote body positivity and inclusivity.

Disability-inclusive leadership is not about meeting quotas or checking boxes. It’s about creating an accessible, inclusive culture that values and empowers disabled employees. When leaders prioritize disability inclusion, they create a workplace where everyone can thrive.

As leaders, it’s time to take action and make disability inclusion a priority. It’s time to acknowledge and confront ableism, promote accessibility and representation, and advocate for disability rights inside and outside the workplace.

Thank you. Pass it on.

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Darren Bates

Internationally recognized as a visionary thought leader in Global Accessibility and Disability Inclusion, Smart City Innovation and Human-Centered Urban Design